DKSH Myanmar is one of the leading foreign distribution companies that entered Myanmar in the nineties and is trusted by many international brands to distribute its products in Myanmar.
Nisu Co., Ltd was contracted to setup call centre by using IP PBX for its healthcare department.
Scope of project:
Setup call centre with IP PBX
Connect GSM SIM with IP PBX
Setup and configure softphone
Configure Inbound and Outbound group
Setup and configure recordings
Setup and configure Agents reporting